1. Introduction

This Agreement (“Agreement”) sets forth the terms and conditions between Page Solutions (“Company”) and the Author/Client (“Customer”) for the provision of professional literary, publishing, and promotional services. By signing or electronically accepting this Agreement, the Customer agrees to abide by all terms herein.

2. Scope of Services

The Company will provide services as selected and agreed upon in a separate signed Service Quote or Statement of Work. These services may include but are not limited to:

• Manuscript evaluation and feedback
• Editing and proofreading (developmental, copyediting, proofreading)
• Cover design, formatting, and typesetting
• Publishing guidance including ISBN registration and copyright assistance
• Marketing and promotional support, such as social media campaigns and book trailers
• Distribution facilitation (print and digital)
• Audiobook production (if applicable)

Services will be delivered in accordance with the agreed timeline, subject to changes due to unforeseen circumstances.

3. Payment Terms

• Fees: Detailed in the Service Quote provided to the Customer.
• Deposit: A non-refundable deposit equal to [specify % or amount] is due upon signing the Agreement to reserve service scheduling.
• Balance: Remaining payments must be paid as per agreed milestones or upon project completion before final deliverables are released.
• Late Payments: Payments overdue by more than 15 days may incur a late fee of 5% of the outstanding amount and may delay service delivery.

4. Intellectual Property

• The Customer retains all rights and ownership of the original manuscript and associated intellectual property unless otherwise agreed in writing.
• The Company is granted a limited, non-exclusive license to use the Customer’s materials solely for the purposes of delivering agreed services, including marketing and promotional activities.
• Any third-party materials incorporated by the Company will be licensed appropriately or attributed as necessary.

5. Confidentiality

Both parties agree to maintain strict confidentiality of all proprietary, unpublished, or sensitive information, including manuscripts, business plans, and personal data. This confidentiality obligation survives the termination of this Agreement.

6. Refund Policy

• Refunds are not issued for completed services or delivered digital assets.
• Partial refunds may be granted if the Customer cancels in writing before service delivery begins, minus the non-refundable deposit and any work already performed.
• Refund requests must be submitted within 7 days of cancellation.

7. Dispute Resolution

• Any disputes arising under this Agreement will first be addressed through mediation in Kenton County, Kentucky, in good faith to resolve issues amicably.
• If mediation fails, the dispute shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA) or a mutually agreed arbitrator.
• The decision of the arbitrator will be final and binding.

8. Termination

• Either party may terminate this Agreement with written notice at least 14 days prior.
• Upon termination, the Customer is responsible for payment of services rendered and costs incurred up to the termination date.
• The Company will deliver any completed work to the Customer, subject to full payment.

9. Modifications

The Company reserves the right to amend or update this Agreement with a minimum of 30 days’ written notice to the Customer. Continued use of services after such notice constitutes acceptance of changes.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Kentucky, without regard to its conflict of laws principles.

11. Contact

For questions or concerns, please contact:
Email: info@pagesolutions.us
Phone: +1 (513) 279-8261

12. Acceptance

By engaging Page Solutions’ services, the Customer acknowledges that they have read, understood, and agree to be bound by the terms of this Agreement.